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Warranty and Support Policy

Crown international is both a VAR and distributor. Distribution channel products are those sold as advertised through this World Wide Website without additional services of any kind as paid for and ordered from Crown International Distributing. Additional services that fall outside those offered with the product through the manufacturer are considered VAR or Value Added Retail services and imply uniquely their own warranty and support limits above and beyond the manufacturers own. Individual VAR agreements must always be consulted directly, as received in writing upon purchase, for specific limitations and definitions of warranty and support terms.

As a distributor, Crown offers nor supports any warranty implied or written on any product purchased through this World Wide Website. As a distributor, Crown International Distributing  does not specifically guarantee nor offer any support for any product purchased through this World Wide Website. Products sold through the distributor channel and not having additional VAR support services attached by purchase still normally have manufacturer service periods. Crown assigns and passes through to the Customer any and all manufacturer warranties. As condition of sale through the distributor channel of Crown International, the Customer acknowledges and accepts the fact that all warranty implied or written is through the manufacturer. Crown reserves the right to assist Customers at or own discretion when dealing with warranty claims for service or support on products bought through the distributor channel.

CROWN INTERNATIONAL MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT(S) PURCHASED THROUGH THE DISTRIBUTOR CHANNEL EXCEPT THOSE STATED IN THIS DOCUMENT. CROWN INTERNATIONAL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

Crown's VAR services include, but are not limited to, support contracts and extended warranty periods. Under the terms of a support contract or period via Value Added Retail services provided by Crown International, Crown provides first, second, and third tier support as needed under the terms of contract or service. This may include, but is not limited to, phone and email support, access to secured areas of the Crown International World Wide Web for Customer support, and on-site support or warranty service. See specific details of any and all support
                                                       service agreements for specific details regarding service minimums and maximums.

 
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