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On this page you will find a pair of example case studies centered on the deployment of voice dictation software and technology in two different styles of business or practices.  These studies are only examples, but they are based on real world sales and deployment situations we at Crown have worked on in the past with our clients. 

Study #1

 Gage County Medical Clinic located in Beatrice, Nebraska has six physicians engaged in family practice. They first started using IBM ViaVoice, our Family Practice vocabulary and a copy of "How to Master IBM ViaVoice" several versions ago with just two of their doctors. As new versions of ViaVoice have been released they have upgraded and added in more of their physicians. 

Recently the last of the six doctors was given a new laptop computer with the latest version of IBM ViaVoice (release 10 revision B Pro USB) and has started dictating his medical reports.  Medical practices can improve the quality of their medical records and reduce or eliminate transcription costs. With better documentation, you can get paid for all the work that you do when you submit your claims to CMS and insurance companies.

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Study #2

 A Program Director at the National Science Foundation in Arlington, Virginia was suffering from a repetitive stress injury. As a federal employee she is covered under Section 508 of the Rehab Act. The U.S. government has a program administered by the Department of Defense TRICARE (CAP) that will provide training and speech recognition software to disabled employees.  Both IBM ViaVoice and Dragon NaturallySpeaking are authorized for use with this program.   Crown International was hired to provide the software and training for this person on site at the National Science Foundation Headquarters in Arlington. In a letter from the Division Secretary we were informed that she was very pleased with her training.

Crown International has provided Section 508 training to several other federal employees around the country. Additionally, non government employees may be covered under the Americans with Disabilities Act in which the employer may be required to provide reasonable accommodation in the form of hardware, software and training for physically disabled workers.

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